AS part of an overhaul of the contracts for Melbourne's bus network, the Victorian Government last week announced it has signed new contracts with three metropolitan bus operators, which make up around two thirds of the services to be recontracted.
Ventura, CDC Victoria and Donric have partnered with the government on the new performance-based contracts which aim to deliver better services for passengers.
According to the government, the new contracts provide more flexibility to improve and expand services where they are needed most. The contracts also emphasise on-time running and customer service, to provide passengers with a more professional and reliable service.
"We are modernising, expanding and upgrading Melbourne's extensive bus network to deliver better services for passengers," said Public Transport Minister Jacinta Allan.
"Our new metropolitan bus contracts put passengers at the centre of bus service design and delivery. It's great to see both small and large operators working with us on these new contracts that put passengers first."
The new bus contracts begin 1 July 2018 and will run for 10 years if the operators meet strict performance targets. Contract negotiations with the remaining metropolitan bus operators are progressing as planned and are expected to be finalised before the contracts expire in June 2018.