MELBOURNE'S train contract with Metro Trains Melbourne has been finalised, with the Herald Sun reporting today that the Connex name is to be replaced in favour of the name 'Metro'.
The new operator, Metro Trains Melbourne (MTM), a joint venture between Hong Kong's MTM Corporation, John Holland and United Group, will begin on Monday 30 November.
According to the Victorian Government, the new 8 year contract will deliver:
- A 24 per cent reduction in cancellations in the first year of operation;
- A 10 per cent increase in punctuality;
- 100 more customer service staff and 100 more maintenance workers;
- A 10 per cent reduction in crime across the network;
- A $ 5 million annual program to target graffiti;
- A $2.5 million redevelopment of Caulfield station; and
- Oversee the roll out of the new 38 X-Trapolis trains and a new timetable.
In addition, trains will be considered late if they are more than four minutes and 59 seconds behind schedule, a stricter standard than the current 5:59 benchmark.
It is reported that MTM will receive an average of $474 million a year to run the train system.