Australian Capital Territory

Planning for integrated public transport ticketing system under way in ACT

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WORK has started on a new integrated transport ticketing system for buses and light rail in the ACT, Minister for Transport and City Services Meegan Fitzharris announced last week.

"The 2016-17 ACT Budget provides $3 million to progress the introduction of a new integrated ticketing system for buses and light rail which will provide a seamless travel experience for customers," Ms Fitzharris said.

"Work is now underway to develop a ticketing feasibility study, which is due for completion later in 2016. The study will identify options to upgrade or replace the current MyWay system that is used for travel on ACTION buses.

Artist's impression of light rail on Flemington Road, Canberra
Photo: Artist's impression of light rail on Flemington Road, Canberra / Capital Metro.

"While the MyWay system is well established, it does need an upgrade. Technology is constantly evolving and we need to keep pace with customers' expectations and use smart technology. A key priority for the ACT Government is for Canberra to be an innovative, digital city and an integrated ticketing system is an important component of that.

"Exciting and innovative ticketing solutions are already emerging in the market, such as allowing passengers to pay for travel via contactless credit and debit cards, as well as mobile ticketing solutions that include journey planning over multiple transport modes. The feasibility study will explore these new technologies to identify the best outcome for Canberra's integrated transport system."

The start of the work coincides with the launch of the ACT's new public transport agency Transport Canberra, which will make moving around Canberra easier and more convenient.

Ms Fitzharris said in addition to the completion of a ticketing feasibility study, funding in the Budget will be used to commence the delivery of options recommended in the study.

"As part of the feasibility study, we will also consider installing new 'add-value' machines in major bus stations throughout Canberra, to provide better service to bus users and to plan for the integration with light rail ticketing.

"A great public transport system is vital to ensure Canberrans have a quick and reliable way of getting around our city. Completion of the ticketing feasibility study is another step toward the ACT Government's commitment to deliver a transport system that has one ticket, one fare and one network," Ms Fitzharris concluded.

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